Saudi Arabia

Gilead Sciences is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

What is an adverse event?

An adverse event (AE) is any undesirable experience associated with the use of a medical product.

What is pharmacovigilance?

Pharmacovigilance is the scientific practice of detecting, assessing, understanding and preventing adverse effects or any other drug-related problems.

Contact and Reporting Method

The reporting of safety information following the authorization of a medicinal product is important. It allows continued monitoring of the benefit-risk balance of the medicinal product. Anyone, who would like to report an adverse event, file a special situation report* or make a product quality complaint on a Gilead product, can contact our local agent, Cigalah Group, via the following channels:

Email: drug-safety@cigalah.com.sa

Phone: +966 12 6148259+966 12 6148259

Hotline: +966 (0) 539455825+966 (0) 539455825

*Special Situation Reports may include:

  • Pregnancy Report (maternal pregnancy and partner pregnancy; exposure via breastfeeding)
  • Abuse
  • Misuse
  • Medication Error (actual or potential)
  • Off-Label Use
  • Overdose
  • Lack of Effect
  • Occupational Exposure
  • Drug interactions
  • Unexpected Benefit
  • Counterfeit or Falsified Medicines
  • Transmission of Infectious Agents via the Product